LEGAL INFORMATION
Privacy Policy
This Policy explains what personal information HHSV may collect through the website and how that information is used and protected.
Last updated: July 2026
Data controller
Henghua Valve Co., Ltd. operates this website and handles submitted information.
Primary purpose
Responding to enquiries, technical reviews, quotations and customer support.
Your control
You may request access, correction or deletion where applicable.
On this page
01
Scope of this Policy
This Privacy Policy applies to personal information collected through this website, including contact forms, quotation requests, file uploads, email links and website analytics.
It does not replace privacy terms contained in a separate contract, distributor agreement, employment process or third-party service.
02
Information we collect
HHSV may collect information you provide directly, including your name, company, job role, business email, telephone number, country, enquiry content and communication preferences.
Technical enquiries may include project names, service conditions, specifications, drawings, datasheets, valve lists, nameplate photographs and other attachments. Avoid including personal information that is not necessary for the enquiry.
The website may also collect limited technical data such as IP address, browser type, device type, pages viewed, referring page, approximate location and timestamps.
03
How we use information
HHSV may use collected information to:
- respond to enquiries and identify missing technical information;
- perform valve sizing, selection and application review;
- prepare quotations, drawings, document lists and delivery schedules;
- manage orders, inspections, shipping, warranties and after-sales support;
- evaluate distributor, supplier or business relationships;
- maintain website security, prevent misuse and improve website performance; and
- meet contractual, accounting, regulatory and legal obligations.
04
Basis for processing
Depending on the circumstances and applicable law, HHSV processes information because it is necessary to respond to your request, take steps toward a contract, perform a contract, comply with a legal obligation, protect legitimate business and security interests, or act with your consent.
Where processing relies on consent, you may withdraw that consent, although withdrawal does not affect processing already completed lawfully.
05
How information may be shared
Information may be shared within HHSV and with service providers that support website hosting, email, analytics, document storage, logistics, inspection, certification or customer service.
For a legitimate enquiry or order, information may also be shared with authorized distributors, engineering partners, inspection bodies, freight providers or professional advisers where necessary. HHSV does not sell personal information.
06
International data transfers
HHSV is based in China and serves international customers. Information submitted through the website may therefore be processed in countries other than the country where you are located.
Where required, reasonable contractual, organizational or technical safeguards are used for international transfers.
07
Data retention
Information is retained only for as long as reasonably necessary for the enquiry, quotation, project, customer relationship, warranty, dispute or legal obligation involved.
Unsuccessful enquiries may be retained for a limited period to maintain communication history, prevent duplicate work and support future enquiries, unless deletion is required or reasonably requested.
08
Information security
HHSV uses reasonable administrative, technical and organizational measures to protect information against unauthorized access, alteration, loss or disclosure.
No internet transmission or storage system is completely secure. Do not send highly sensitive personal data, passwords or unrelated confidential information through a general website form.
09
Your privacy rights
Subject to applicable law, you may have the right to request access to personal information, correct inaccurate information, request deletion, restrict or object to processing, withdraw consent, or receive a portable copy.
HHSV may need to verify your identity and may retain limited information when necessary to meet legal obligations or establish, exercise or defend legal claims.
10
Third-party websites and services
The website may contain links to external websites or use third-party tools. Those parties operate under their own privacy policies, and HHSV is not responsible for their independent practices.
11
Children’s information
This website is intended for professional and business users and is not directed to children. HHSV does not knowingly request personal information from children through the website.
12
Policy updates and contact
HHSV may update this Policy when website functions, business processes or legal requirements change. The current version and update date will be published on this page.
To submit a privacy request or ask a question, use the website Contact page and provide enough information for HHSV to identify and respond to the request.
Have a privacy request?
Use the Contact page and clearly identify the request as a privacy or personal-data enquiry.